Privacy Policy

This Privacy Policy describes how Dastra AI collects, uses, and shares personal information of users of our website and services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you register for an account, subscribe to our newsletter, fill out a form, or contact us directly.
  • Usage Data: This includes information about how you use our website and services, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We collect this information using cookies, log files, and other tracking technologies.
  • Financial Data: When you purchase our services, we collect the necessary billing and payment information, such as credit card details or bank account information. This information is processed securely by our payment processors.
  • Document Data: When you use DASTRA Underwriting, DASTRA Finance, or DASTRA PDF Pro, we may collect and process the documents you upload or analyze. This data is used to provide the services you request and is treated with strict confidentiality.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Maintaining Our Services: We use your information to operate, maintain, and improve our website and services. This includes providing customer support, troubleshooting issues, and ensuring the security of our platform.
  • Personalizing Your Experience: We use your information to personalize your experience on our website and services, such as recommending relevant content and features.
  • Communicating with You: We use your information to communicate with you about our services, including sending you updates, newsletters, and promotional materials. You can opt-out of receiving these communications at any time.
  • Processing Payments: We use your financial information to process payments for our services.
  • Analyzing and Improving Our Services: We use your information to analyze trends, track usage patterns, and improve the performance and functionality of our website and services.
  • Complying with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share your information with third-party service providers who assist us in providing and maintaining our website and services. These service providers include payment processors, hosting providers, analytics providers, and marketing automation platforms.
  • Business Partners: We may share your information with our business partners to offer you products, services, or promotions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties with your consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information, such as financial data and document data, during transmission and storage.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
  • Employee Training: We provide regular training to our employees on data security best practices.

Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activities on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the operation of our website and services.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page.
  • Functionality Cookies: These cookies allow us to remember your preferences and personalize your experience on our website.
  • Advertising Cookies: These cookies are used to deliver targeted advertisements to you based on your browsing activities.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website and services.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Dastra AI
[Insert Address]
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Effective Date: [Insert Date]